Reviews

Friendly staff. Dr relatable. First visit. Wait time about 30 minutes past appointment time

Best dermatologist in lubbock

Waited for an hour this morning. At 11:30, I was asked to come back at 1:30 because my provider “had to leave.” Arrived at 1:30 and was almost immediately taken back to a room. Then, I waited for another 30 minutes. 60 minutes + 30 minutes + 30 minutes (driving there - home -back) = 2 hrs. Provider came in and offered no apology nor appreciation for my time spent waiting. Perhaps she was unaware that I had been affected by her busy schedule. I’m a very patient person, generally speaking. In fact, I would normally respond to “sorry for keeping you waiting” with “ no worries.” Today no one seemed to be concerned about the inconvenience. Update: Minutes after I posted this review, I received a very nice & professional voicemail from the office manager who explained the internal breakdown of communication that prevented the provider from knowing about my wait time. I really appreciated the fact that she responded so quickly! Thank you very much, Lorena.

Friendly, attention to small details, and little waiting.

Everyone was professional in the job and Knowledgeable. And was very efficient in their job.From the beginning to the end.

Very professional and friendly! Love this team of people!

Alway good service, fast, complete, nice and friendly. Would not have anyone else.